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Privacy Policy

Effective: July 2026

Cleanslate Group ("Cleanslate," "we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us through our website, email, phone, text messaging (SMS), and other business communications.

Information We Collect

We may collect information including:

  • Name
  • Company name
  • Job title
  • Email address
  • Phone number
  • Business address
  • Account and order information

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Schedule installations, service, and maintenance visits
  • Provide customer support
  • Respond to questions and requests
  • Improve our customer experience
  • Comply with legal and contractual obligations

SMS/Text Messaging

If you choose to receive text messages from Cleanslate Group, you may receive messages related to:

  • Appointment reminders
  • Service scheduling and technician arrival updates
  • Order confirmations and status updates
  • Shipping and delivery notifications
  • Customer support communications
  • Other business-related communications regarding your account

Message frequency varies.

Message and data rates may apply based on your mobile carrier.

You may opt out of SMS communications at any time by replying STOP to any text message. For assistance, reply HELP or contact us using the information below.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Sharing of Information

We do not sell, rent, or trade your personal information.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no method of electronic transmission or storage is completely secure, we strive to protect your information using industry-standard security practices.

Data Retention

We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Choices

You may:

  • Request access to the personal information we maintain about you.
  • Request correction of inaccurate information.
  • Opt out of SMS communications by replying STOP.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Cleanslate Group
Phone: 866.510.8080
Email: [email protected]
Website: Cleanslategrp.com